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Summary

CircleHash

Poor (2.2/5)View full profile →
summary.md
response.log
1The customer record here is poor and specific.
2Trustpilot sits at 2.3 across 16 reviews, and the mentions on file run twelve negative against three positive, several rated severe rather than mild.
3The complaints are about money and property, not service quality: payouts stopping entirely while full energy costs continue to be charged, a miner the company will not release when asked, a refund of over $27,000 refused on the grounds that an agreement went unsigned — that reviewer says they are reporting the company to the FBI's IC3 — and a EUR 2,432 refund still outstanding on a contract the customer withdrew from.
4Others describe orders that never arrived, months of unanswered email, and shipping or tax charges appearing after a 'no hidden fees' claim.
5That is a coherent pattern across independent reviewers, not scattered dissatisfaction, though a minority do report accurate revenue tracking and hardware hashing within 48 hours.
6The most recent entry is comparatively trivial — a slow web dashboard.
7IDENTITY, now established rather than inferred: CircleHash LLC is the registered legal entity and OneMiners is the customer-facing trade name.
8The company says so itself ("CircleHash is evolving into OneMiners"), the Google Play listing carries the package identifier com.circlehash.oneminers, and a Wyoming Secretary of State record matches CircleHash LLC at 701 Tillery Street, Austin, Texas — an address that is a coworking space.
9A reviewer independently confirmed it by deliberately posting the same account under both names.
10Both brands are listed separately on this directory, so anyone comparing them is comparing one operator to itself, and the search-record grade of F here should be read together with the OneMiners entry, where forum investigators traced facility photographs to stock images and to two unrelated real companies, found a claimed payment-gateway partnership to be false, and recorded a promotional account network that moderators later removed.
11The contrast between this profile at 2.3 and OneMiners at 4.5 is itself the finding: the same operator, two storefronts, two very different public records — and the higher one runs on a paid, review-soliciting profile.
12The A+ trust-signal grade measures site health and should not be read as reassurance.
13The business is pitched at large-scale and institutional operators and runs a white-label platform letting others resell hosting under their own brand, which is worth knowing, since it means the counterparty may not be who the storefront says.
14These are customer reports and investigator findings, not adjudicated determinations.
response.log — Company ResponseCompany website ↗
15// No response from the company yet.
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