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BT-Miners

Average (2.7/5)View full profile →
summary.md
response.log
1Start with what this company is, because the record is split across two businesses.
2The Google-search pass describes BT-Miners as an ASIC hardware distributor with offices in New York and Shenzhen — a reseller — but it also hosts, and the most serious complaint on file is specifically a hosting one: a KS5M purchased and hosted in August 2024 that ran about a month, then went offline repeatedly with over 50% downtime for months against a 95% uptime guarantee.
3The overall numbers are genuinely good and genuinely large: 4.1 across 529 Trustpilot reviews (79% five-star, 8% one-star, 57 in the last twelve months), and the company solicits reviews openly, replies to 66% of negative ones, and typically responds within two weeks — that responsiveness is a real signal.
4But 30 mentions split 13 negative / 15 positive, a much tighter margin than 4.1 suggests, and the negatives repeat: refunds not issued after pre-shipment cancellation, month-plus delivery delays, and the downtime case above.
5A 2.6 Google rating across 5 reviews points the same way as the complaints.
6Buy-side experience looks better than host-side; press on uptime remedies and refund mechanics specifically.
response.log — Company ResponseCompany website ↗
7// No response from the company yet.
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