Recent Activity
TrustpilotMost recent mention
"Ordered a miner, canceled it before it shipped. Still waiting for refund. They keep giving excuses of why it can't be done. Such as their American office is in charge but they can't get ahold of them. I find them and…"
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BBB Profile
Mining Type
Locations
- office — Ballston Lake, USA(approximate)
11 Round Lake Road, Ballston Lake, New York (HQ)
Source ↗
⚖️ Regulatory
Not yet checked against any regulatory sources.
Reads whatever court/regulator sources are configured for this score (see the Regulatory section below) and reports back — it's a starting point for your own research, not a verdict.
🛡️ Trust SignalsA+
Checked against 3 trust signals — see the per-source breakdown below.
Reads whatever site-health/trust sources are configured for this score (see the Trust Signals section below) and reports back — it's a starting point for your own research, not a verdict.
Trustpilot Summary4.1★
4.1 from 529 Trustpilot reviews — by far the largest review base among hardware resellers in this directory, and a case where the lifetime average and the recent reviews point in different directions. The positive reviews describe what buyers want from a reseller: the ordered unit arriving quickly and well packed, questions answered before purchase, card payment accepted, and repeat customers scaling up to sizeable orders. That pattern is well established across the history and is what the 4.1 rests on. The recent reviews are noticeably harsher, and the complaints are specific and operational rather than vague. Reviewers report a machine arriving broken followed by the company going quiet on replacement; a cancelled pre-shipment order where the refund was still outstanding weeks later, with the company attributing the delay to an American office it said it could not reach; delivery taking over a month; and — in a case that ended well — customs costs materially higher than quoted at purchase, resolved when the company sent a brand-new unit after several exchanges. Read together: the operation clearly ships a lot of hardware successfully, and the failure mode when something goes wrong appears to be slow, opaque after-sales handling rather than non-delivery. Before ordering, get the refund and warranty terms and the landed customs cost in writing, and confirm which entity is responsible for each.
Compiled from public forum/search discussion (via manual research, automated tools, or both), not independently verified. Reflects poster opinions, not confirmed fact.
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Google Search SummaryB-
BT-Miners (bt-miners.com) is an ASIC mining-hardware distributor with offices in New York and Shenzhen — a hardware reseller rather than a hosting provider. Unlike most of the ungraded companies on this roster it has a LARGE public review record: a Trustpilot profile under its exact domain (trustpilot.com/review/bt-miners.com) running to 20+ pages, reported at ~530 reviews, plus a small Sitejabber presence. The overall shape is mostly-positive with a real and repeated negative minority, which is why this grades mid-range rather than high. POSITIVE PATTERN: units as advertised, fast shipping, responsive pre-sales, card payment accepted. NEGATIVE PATTERN, and it recurs rather than being one-off: (1) BATCH SUBSTITUTION — buyers allege paying the premium for an early production batch and being shipped a later, slower batch without a refund of the difference; (2) post-sale support going quiet on broken/DOA units, including unanswered WhatsApp and formal complaints; (3) shipping delays with unclear communication. (4) Separately, some reviewers allege the Trustpilot rating is managed — that review invitations go out selectively when a positive response is expected. That last one is an ALLEGATION BY REVIEWERS, not something confirmed here, but it is directly relevant to how much weight the headline star average deserves. DISCOUNTED SOURCE: scam-detector.com scores bt-miners.com 11.1/100 citing "phishing and spamming" risk. Not weighted here. That site is an automated aggregator with a documented false-positive habit on this roster, its stated factors are not auditable, and nothing in the human review record supports a phishing characterisation. Noted so the next person to find it knows it was seen and deliberately set aside, not missed. Grade B- reflects a genuine, verifiable trading history at volume, marked down for a recurring and specific consumer-harm pattern (paying for one product and receiving another) plus unresolved doubt about review curation.
Compiled from public forum/search discussion (via manual research, automated tools, or both), not independently verified. Reflects poster opinions, not confirmed fact.
🔍 Search Google for "BT-Miners reviews" ↗Reddit SummaryF+
Eighteen threads name this company across r/litecoinmining, r/EtherMining and r/BitcoinMining, spanning five years — one of the better-evidenced records in the directory, and the picture is genuinely bad with real qualifications. The recurring failure is the order, not the hardware. A buyer who paid by Zelle and asked to cancel within 24 hours was told the payment had not posted, then that a refund was possible only with 25% deducted. A commenter on the same thread says the company sold him an item it claimed was in US stock, took a month to ship, and offered $30 off a future purchase after the item had fallen more than a thousand dollars in value in the interim; he also reports it shipped from China despite the US-stock claim. Another buyer received L7 9050 units against an L7 9500 order. Two separate people give specific amounts they say they lost: $2,000 and $1,764. The most-upvoted summary on the search page is blunt — "BT-Miners are garbage. Absolutely awful service" (9 votes, 24 comments). One prospective buyer returned to his own 2020 thread over a year later to add: "I did not order from them. I never will. Stay away! Too many people said they were scammed." The positives are real and should not be waved away. Multiple people report hardware that arrived and worked — an L3+ bought before the pandemic and still running, another new L3+ working well, one customer who bought six ASICs "with little issues", and a 2023 buyer who ordered after reading the horror stories and found the on-site support "very helpful". Several simply say the company is legitimate. Most of these are older than the sharpest complaints. Two things a reader should weigh carefully. First, the single most useful comment in the whole record is from a cautious buyer who examined the company rather than transacting: he found the review population itself suspect — "about 90% super low numbered users or full on scammers mixed with a couple reliable people making positive and negative claims" — and flagged an AppleID signup with no corresponding site login, a blank in-app payment page and WhatsApp-only support. He also names the mitigation everyone else converges on: the company accepts credit cards, so a buyer who pays that way retains chargeback protection. That distinguishes it from operations that only accept irreversible payment, and the worst outcomes here involve Zelle and crypto. Second, an identity caution: the r/EtherMining thread "Anyone have experience ordering with either Miner Bros or BT-Miners?" contains a long, detailed $27,000 complaint about dead-on-arrival hardware, but it is about Cryptominerbros, a different company, and is not counted here. Graded F+ rather than F: multiple independent reports of the same failure type — undelivered or long-delayed hardware sold as in stock, refunds refused or heavily docked, wrong models shipped, and two itemised losses — meet the serious-complaint bar, but working orders are also independently attested and card payment is a genuine, repeatedly-confirmed protection. Two further results were discarded as collisions.
Compiled from public forum/search discussion (via manual research, automated tools, or both), not independently verified. Reflects poster opinions, not confirmed fact.
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